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Client Case Management System

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sports

We simplify complexity intuitively, with the highest security, that is easy to learn and easy to use

ConektUp Sports

ConektUp Sports brings together disparate information providing, a comprehensive, secure, online solution that is a human centered point of truth helping manage football clubs, sports clubs, associations, governing bodies, recruiters, athlete management companies and any organisation needing to manage as well as securely share information regarding athletes.

ConektUp Sports can manage the entire journey of an athlete, team or association from junior ranks to professional, including recruitment, contract, medical, welfare, supplement management, high performance measurement and compliance either by a single organisation or management across an entire sporting code with multiple clubs and junior programs.

ConektUp Sports allows a team or association to securely create, access, manage and measure all data throughout the journey of the athlete so that information can be added by any applicable party (e.g. doctor, coach, manager etc.), be appropriately shared with organisations for any purpose (such as supplement management, contract negotiations, high performance testing etc.) with consent and privacy assured.

ConektUp Sports can also integrate with legacy systems to securely bring the right information to the right people at the right time. Our product suites are highly configurable which enables them to be easily adaptable and tailored for any sized organisation.

Whether you are the smallest business or charitable organisation, a government, or global enterprise, we simplify complexity intuitively, with the highest security, that is easy to learn and easy to use.

Recruitment / Intake Management

Quickly define an end-to-end intake process from, electronic referrals, initial assessment, allocation to a team and/or clinician within a system that is fully configurable, fast, focused and includes clever automation for decisions. Any data can be defined, held and waitlists managed. It means that administration costs reduce significantly and you get control of your organisation’s transactions and processes.

Smart Forms

Imagine never having to fill in the same form or field more than once, being alerted when you need to review information, one form filling in another form, a form that creates outcomes, fills in notes or a form that populates legacy systems! What if you could create your own forms or select and edit from a range of forms specific to your industry and have them online in minutes, including all the above features and more? It really is that easy..

Smart Forms, are clever online forms which STOP the continual demand for completing information the software already has collected. They can be shared amongst team members with online collaboration and reports are generated automatically.

Powerful Real Time Reporting

ConektUp reporting suite covers, desktop range reporting, board reporting, compliance reporting, mandatory Government reports, financial reporting, operational reporting, demographic and performance reporting. This ensures that the organisation’s executives can monitor and manage the performance of their organisation.

Athletic Associations

Every person or group associated with the athlete, including coaches, trainers, skill coaches, dieticians, clinicians, practitioners, administrators, managers, ancillary staff. in fact, anyone that has a role to play can be entered or automatically included. Even a sport governing body can play a role if needed so all data about an Athlete and their journey is all in one place and securely and selectively accessible to those who need to know.

Each person can then become involved (subject to their roles and permissions) in the athlete’s performance, wellbeing, health and training/diet/rehabilitation/injury plans.

Front Desk

ConektUp FrontDesk is a powerhouse of tools that help you keep complete control of your organisation. Each of the tools can be assigned to your staff appropriately so they can manage areas that are part of their role.

In FrontDesk you will find a rich set of tools including Appointment Manager, Bookings, Financial Manager, service controls, SmartForm Manager, Field Designer, User Manager, Team Manager, Report Builder, Data Designer, Group Manager, Workflow Designer, Agency Manager, Compliance Manager, System Tools, System Administrators, Call Centre Operators, Team Managers, Group Meetings, Rostering and Asset Manager and many more. You only add what you need and give user access when needed. That way, training is light and responsibility is clear.

Workflows

Tired of learning how a new system works? All those change management meetings to explain a complex interface, waiting months for an IT company to provide a simple button?

What if you could control every aspect of staff, team and management tasks by using clever workflows that create an interface that just makes sense. Staff members can focus on the tools they need, managers can define best practice and ensure work is complete full reporting is assured.

ConektUp Workflows bring together a rich set of clever workflow tools for industry verticals that you can use, edit and even create your own in minutes. This allows users to wiz around the ConektUp with virtually no training.

Workflows are designed to be fast to implement and simple to use. In minutes, you can set up complex processes with decision making capacity and automation and all of this can be created and operational in minutes without a call to an IT team.

The ConektUp workflow system brings an extensive range of purpose built tools so that you can design best practice, ensuring that staff training is virtually eliminated. You can maintain operation efficiency and cut costs dramatically. ConektUp already has a range of ready Industry Workflows for your selection to use or edit. You can create your own or we can make them for you.

Shared Care Plans and Information

ConektUp allows users to create outcome based care plans and to share those plans as well as client information (subject to consent) across users or teams in your organisation along with trusted practitioners in other organisations.

Coached and trainers view all information about an athlete

Any information can be captured, including documents, photos, videos, images, notes, emails, SMS, forms, fields and more to provide a rich set of reportable data tools to keep you in control.  All the athlete’s data is kept, logged and comments can be recorded against each item.

Automated processing and decision making

ConektUp reduces your workloads and allows you to maintain best practice by automating both the mundane and the critical.  From automated alerting based upon a response to a critical field in a form, athlete referrals and action alerts through to Workflow Smart Forms that make decisions with and for your team.  ConektUp will lower your administration and operational costs.

Alerts and Notifications

From relevant automated and critical alerts, ConektUp can create notifications for future events, system messaging, reminders, occupational, health & safety alerts, online chat and client specific alerts, ConektUp keeps you informed and maintains vital communication across your teams.

Privacy, Security and Consent Assured

ConektUp contains configurable privacy algorithms directly related to legislative requirements, consent management and security settings aligned to the highest Australian standards. This means that your athlete information is fully secure.

ConektLink Integration

A best in Industry solution for data integration using our ConektLink toolkit including interfacing to multiple legacy systems without the pain of development or lengthy integration projects. Contact us or see our Innovations area for more detail.

Robust and scaleable

No matter if you have one worker or a million clients and thousands of staff, ConektUp can manage the environment.

From the ground up ConektUp is robust at any size and was built from the ground up to be highly scalable so it can grow with you with the ability to be expanded in real time.

The software has been deployed for State and Federal Government Departments, Not for Profit NGOs, Primary Health Networks, Community Health, Insurance companies, police and others who have highly complex and diverse needs and mandate high availability.

Referral Management

ConektUp manages the athlete’s referrals process both inward and outward, via fax, secure email, portal access, direct electronic input and via secure messaging.  This means your organisation can track and report on every athlete and every referral action in real-time.

Staff Teams and Management

Create your teams at any level.  Each user of the system will only have access to the processing flows and athlete’s information relevant to the roles and permissions assigned to them.  This protects a sporting club/athletic organisation and an athlete’s data ensuring that you comply with all appropriate privacy legislation and organisational policy.

Location and Asset Management

Include all your locations, facilities and assets and then utilise them via the Asset Management module (e.g. reserve a vehicle, book a room for an appointment or meeting or make a group booking at a venue).

Groups

Education sessions can be conducted using the Groups function. This could a session conducted by a third-party expert (e.g. drugs and alcohol, sporting diets). Attendance is recorded plus the ability to record notes about each attendee.

Provides a Holistic View of each athlete

To increase the performance of an athlete requires a 360 degree view of all of the available information not just performance.  An athlete’s performance will be influenced by numerous factors some relating to other issues (e.g. dietary, wellbeing, health, mental aspects, incidents, family factors).  ConektUp collects all information in the athlete’s record so that any decisions can be made once a complete review of all data has been made.

Capture all Health, Welfare and Medical data

ConektUp captures all information relating to the medical data and medications given to each athlete.  Over time this will prove to be vital information for the athlete’s wellbeing and health.  Once an athlete retires this information may assist with any future issues.

Link to Associations and Governing bodies

Being web based ConektUp provides links to other relevant bodies (e.g. AFL, World Soccer, a governing body or perhaps an organisation like ASDA). Trusted organisation could have limited access to the system.

Welfare for Athletes

The welfare and wellbeing of an athlete is a key part of the records and data held for each athlete.  This vital information containing both physical and mental assessments can be used in many positive ways to assist athletes in their playing days and beyond.

Contract Management

The contractual aspects for each athlete over time can be held in a secure part of the athlete’s record.  These records can be locked so only those with the appropriate access permissions can view the documentation and notations.

Athlete and Athlete Management Access

ConektUp provides an athlete’s portal where they can have access to selected parts of their record.  This could be training and other plans, required actions, performance notes, links to videos, medications, dietary aspects, appointments and links to other web sites of value.  It means that the athlete has 24/7 access to information which will hopefully improve outcomes on the track and/or field.  A key part is that this information is instantly available once loaded.

Track athletes from the start to the end of their playing days

ConektUp can hold an athlete’s information as they move from junior sport to seniors.  This covers athletes moving from clubs within a sport and the collection of data during the whole of their sporting career.

Locate and Recruitment Profiles for Up and coming Talent

ConektUp can locate talent based upon the steady gathering of data from juniors upwards.  This could be based upon awards, skills, personal best times, comparative benchmarks, coaching notes, special coaching events, videos or other material.  A status can be assigned to each athlete (e.g. Best & Fairest Award, PBT above average for age).

The messaging system within the software can provide the means of notifying a club that there is a junior athlete who should be reviewed based on automated data analysis.

All Incidents Recorded

ConektUp can record incidents of any nature, that may be material to the performance of an athlete.

Informed decisions made based upon a review of all data

To gain a significant improvement or advantage on the track or field, an athlete needs access to all information both current and past.  It’s just not about last week’s performance but the holistic view and review of all the elements associated with the athlete.  ConektUp gathers all data and presents it in a manner so that any decision made is an informed decision.

download fact sheet

Download the ConektUp Sports fact sheet

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